(a) If an event simultaneously constitutes an Availability Failure and Incident Failure, the service fee will be abated for an Availability Failure.
(b) If an event simultaneously constitutes both an:
(i) Availability Failure or Incident Failure; and
(ii) Quality Failure,
the service fee will be abated for both.
(c) Where the same event causes more than one Availability Failure in the same functional unit, the service fee will be abated only for the Availability Failure that causes the greater abatement.
(d) Where a Service Failure results in more than one Quality Failure, it will be deemed to be the Quality Failure with the highest number of points.