An important element of contract management is that managers are trained to understand government and entity requirements. Entities can assess their training requirements by identifying the nature of their contracting environment and reviewing their current training programs to identify gaps in coverage. Training, including refresher courses, should be regularly provided and attendance records should be kept.
Topics covered in training courses may include:
• entity procurement policy and procedures;
• the Commonwealth procurement framework;
• government and entity financial policy (such as delegations and Certificates of Compliance);
• legal aspects of procurement, including intellectual property, liability and risk, security and confidentiality; dispute resolutions and termination and agreements;
• management of contracts, including management of contractor performance, contract variations and extensions; and
• other areas identified through routine monitoring of contracts.