Ongoing management

  Are contract payments linked to satisfactory contract performance?

  Are all invoices, and any supporting documents, checked to ensure they are in accordance with contract requirements and are in order to pay?

  Is timely action taken when contract performance is unsatisfactory?

  Are all variations to the contract agreed on value-for-money grounds?

  Are all amendments to the contracts subjected to formal contract variations? Is a record maintained of all contract variations?

  Where the contract does not meet agreed levels of performance, are any actions taken adequately documented? Where it is decided not to take action, is this decision properly approved and documented?

  For longer term contracts, is the contract subject to periodic review?

  Are any disputes addressed in a timely manner and satisfactory efforts made to resolve them?

  Is the contract being actively managed so that there is reasonable assurance that the contract outcomes are being achieved?