Project Lesson

Categories of Systemic Lessons

Two stage contracting: Contract Development Agreements facilitate early positive engagement with the contractor, joint development of the resultant fixed price contract and establishes an effective and cooperative work environment.

Requirements Management

Contract Management

The establishment of commercial contracts were based entirely on deliverable items and artefacts (software build states and/or documentation in electronic format) and progress against agreed milestones. Payments were made on delivery acceptance and milestones achieved in accordance with the contract. Reliance on Contract Earned Value Management requires considerable effort and expertise on the part of the Project Authority to adequately assess contractor performance, and was not utilised or necessary to achieve 'value for money' Project objectives.

Contract Management

For significant and high technological upgrades to major systems the acquirer (Commonwealth) acting as the Procurement Coordinator managing separate contracts directly with Original Equipment Manufacturers allows for better risk management, schedule control and influence on the quality of the contracted supplies.

Requirement Management

Contract Management 

Performance (Quality)

Significant efficiencies were achieved for ease of handling, delivery, traceability and tracking of documents through electronic document delivery which was encouraged in all commercial contracts and the primary Foreign Military Case.

Contract Management