Communication-Public Relations

1.53  The Contractor shall put in place and operate throughout the period up to the Services Commencement Date, a communication strategy which:

a)  Identifies those likely to be affected by the Works; 

b)  Identifies likely concerns and takes all appropriate steps to mitigate these concerns; and

c)  Records all complaints and comments (verbal or otherwise), letters or notices from any members of the public or statutory authority.