Service, Operation and Maintenance

This section of the ITP presents an overview of the key facets of the service provision, operations and maintenance of the Project. Details are provided in the Performance Specifications/Technical Requirements and the Project Agreement.

The Successful Proponent will be responsible for the specified operations, maintenance and services.

Service, Operation and Maintenance Plans

•  The Proponents submit details of their plans in accordance with the Submission Requirements.

Compliance

•  The Successful Proponent must provide the services, operate and maintain the facility to meet the relevant requirements set out in the Project Agreement and Performance Specifications.

•  Failure to meet the obligations will result in performance based adjustments to payments as specified.

Handback

•  If the department is to take over the infrastructure on expiry of the Project Agreement, the facilities must satisfy the specified handback standards as detailed in the Performance Specifications.

•  Handback inspections should be conducted during the last few years of the Agreement to identify potential deficiencies.

•  Payment holdback may be required to cover the cost of fixing any handback deficiencies.