1.25 A key driver in generating savings in public and private sector best practice examples is conducting a fundamental review of an organisation's activities and processes. Devolution and fragmentation across the public sector mean that there is a wide variation and substantial complexity in back office operations. This lack of simplification and standardisation comes at a significant cost. Therefore, it is recommended that all public sector organisations with more than 1000 employees conduct a systematic review of their functions, systems and processes to reduce complexity and cost through simplification and standardisation by the end of 2010-11. This process should not only reduce costs but also improve the effectiveness of service provision.
| Recommendation 1.4: Public sector organisations with more than 1000 employees should conduct a systematic review of their functions, systems and processes to drive simplification and standardisation. Reviews should be carried out by the end of 2010-11, and thereafter at least every five years. They should lead to significantly greater sharing of services and potentially increased outsourcing. |