Project delay has had an adverse impact on service provision in many cases

39  To get an indication of the impacts of project delays, our survey asked those 33 projects reporting time overruns to indicate any adverse consequences. Figure 7 shows that service provision was adversely affected in just under 30 per cent of cases, and that additional costs were also common. Other impacts included projects experiencing shorter commissioning periods, uncertain finish dates making planning difficult for moving, and adverse impacts on reputation and staff morale.

40  The 16 per cent of schools delivered late reported relatively few minor adverse impacts on service provision though in some cases additional costs were incurred. Of the 47 per cent of hospitals delivered late, some reported additional costs, and some adverse impacts on service provision. Others remained in existing facilities for longer, delaying receiving the benefits of the new building.