In this section of the business case, the project sponsor should:
• Present a high-level communications plan outlining the sponsors overall approach to engaging and communicating with key project stakeholders and the general public through the planning, procurement, construction and operations phases of the project;
• Present a high-level communications protocol identifying the methods and key messaging to be used to guide all communications with regard to the project. A team, or point person, responsible for stakeholder engagement and communications should also be identified; and
• Highlight the stakeholders to be engaged and communicated with, the frequency of engagement and communications, and the form of engagement and communications..