2.4 Past studies of PFI projects have highlighted a problem maintaining continuity of staff. Continuity is important for knowledge retention and to preserve good relationships.
2.5 Authorities need to ensure that during the procurement phase, the project manager is not just concerned with reaching financial close, but that there is also sufficient focus on how the project will work in operation. It is advisable that the project manager remains employed during the construction and interim services phase so that a structured handover can be affected from the project to the contract manager