3.29 The duration of a PFI contract will create continuity challenges. The initial contract management team is unlikely to be in place at the end of the contract and it is very likely that the Contractor's team will also change. The understanding and acknowledgement of each party's objectives and constraints is essential for the success of the contract monitoring. Relationships are key. Succession planning, information capture and handover between incoming and outgoing personnel is essential. The Authority should establish a succession plan for key personnel such as the contract manager. It may be helpful, where possible, to limit concurrent departures and try to maintain a mixture of new and experienced personnel.