3.30 The Government recommends that there is a period towards the end of the procurement where both the project and contract managers are in post. Research carried out by Partnerships UK found that projects which had a formal handover at the beginning of the operational phase, had higher levels of overall satisfaction9.
Authorities are advised to carry out a formal handover between the project manager and the contract manager to cover areas such as:
• key documents for example bid documents, the contract, Final Business Case, agreements with users if applicable, and others described in box 3.1;
• budget;
• consortium makeup;
• contact lists.
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9 Report on Operational PFI Projects, Partnerships UK, March 2006.