6.7 The transition to the new arrangement should allow appropriate engagement with the key stakeholder groups (i.e. those parties affected by either the future use of assets or the provision of related services). Stakeholders are likely to include:
• the users of the asset/service;
• the relevant business process owners;
• senior and strategic management within the business;
• policy officials in both the contracting organisation and (as appropriate) central government;
• the incumbent Project Company;
• the organisations involved in any asset or service related activity either within the scope of the previous arrangement or interfacing with it;
• representatives of staff who may be transferring in or out of old and new service delivery arrangements;
• the succeeding service providers; and
• service customers or their representatives.
6.8 In addition to ensuring that stakeholders are appropriately represented within the project governance structure, the Authority should also develop and manage a stakeholder communication plan which sets out the issues which each stakeholder needs to be engaged with or kept informed on and the process by which this engagement is to occur.