Appendix One Methods

The main elements of our fieldwork, which took place between July and September 2011, were:

Selected method

Purpose

1 Interviews with the Chief Information Officer Delivery Board (the Board)

 

We interviewed key staff responsible for the implementation of the Strategy including those in the Cabinet Office and the six lead departments.

To understand the progress made in delivering the Strategy and the relationships between the Board and central government organisations.

2 Interviews with stakeholders

 

We took views from a selection of Chief Information Officers (CIOs) from departments and agencies, and senior officers to whom they report. These government organizations were chosen because they rely heavily on ICT systems to meet their business objectives.

To understand the impact of the Strategy on key stakeholders and the nature of their engagement with those responsible for delivery.

3 Focus groups

 

We held focus groups with 30 supplier representatives from the ICT industry.

To understand the impact of the Strategy on suppliers and their responses to it.

4 International comparators

 

We interviewed staff from the Supreme Audit Institutions and offices of the Government CIO (or equivalent) in the United States of America, Denmark and the Netherlands.

To understand the similarities and differences between the Cabinet Office Strategy and those of other countries.

5 Document review

 

We conducted a review of public and central government data about the governance of, and implementing, the Strategy.

To triangulate and support the findings identified in the focus groups and through our series of interviews.

A more detailed methods appendix appears on our website at www.nao.gov.uk/ict-strategy-2011