2. How does the performance (eg, cost, delivery dates and service quality) of schools, hospitals, prisons, roads and other projects operated under private finance compare to those which were traditionally procured?
2.1 IPSOS Mori undertook some research on behalf of HM Treasury in 2008 on the performance of PFI projects.13 Key findings were:
- nearly all public-sector contract managers were positive about the overall performance of their project, with 73% rating it as good or very good. 96% rated performance as satisfactory or better;
- of contract managers who have assessed user satisfaction, 92% found services delivered to an acceptable standard, and
- 74% of contract managers believe they have sufficient resources to manage the delivery of the contract.
______________________________________________________________________________________________
13 www.partnershipsuk.org.uk/uploads/documents/Ipsos%20Mori%20Report%20OTF%20Web.pdf