Joint Operation Board

7.17 This should be a three way board, comprising representation from the Authority (those who are responsible for paying for the project), the Authority's end-users/customers of the service, and the Contractor responsible for service delivery. The JOB would deal with practical issues concerning the running of the contract and ensuring that the benefits are being delivered. Specific activities would include the operation of the Pay and Performance Mechanism, the Disputes Resolution Processes, and practical service delivery issues