The following project management systems and processes1 for the design and construction phase of the project were assessed:
• integration-effective and accountable governance/supervision systems in place
• scope-well defined and specified in detail, with variations actively managed
• time-realistic and achievable milestones and deadlines in place
• cost-budget versus actual costs are analysed and variations minimised wherever possible
• quality-active quality assurance of materials, design and construction
• human resources-capable and skilled personnel employed in key areas
• communications-effective strategy for all identified stakeholders
• risk-comprehensively identified, documented and actively managed.
1 These processes have been defined within the Project Management Body of Knowledge (PMBOK) developed by the Project Management Institute <www.pmi.org>. We have used eight of the nine PMBOK knowledge areas, except for project procurement, which is separately analysed and reported in Part 4 of this report.