1 CBI/YouGov opinion poll, September 2006
2 CBI/YouGov opinion poll, September 2006
3 The Association of Chief Executives of Voluntary Organisations
4 Future Services Network: Statement of Principles, CBI/ACEVO/NCC
5 Strong and prosperous communities, The Local Government White Paper, DCLG, October 2006a
6 CBI/YouGov opinion poll, September 2006
7 The results of the provider survey conducted in Plymouth, 2005
8 The business of education improvement, CBI, 2005 and contact with provider, 2007
9 CBI/AXA Absence and labour turnover survey 2007, CBI, May 2007
10 Departmental Report 2004-2005, Home Office
11 Releasing resources to the front line, Sir Peter Gershon, July 2004
12 Transformation through shared services: improving quality, increasing efficiency, CBI, 2006
13 CSR 2007: Improving public service management, CBI, October 2006
14 ibid
15 Service Transformation: A better service for citizens and businesses, a better deal for the taxpayer, Sir David Varney, HMT, December 2006
16 Improving delivery: Realising best practice in procurement and contract management, CBI, November 2006
17 Buying the best for the NHS: Ensuring Smarter Capital Procurement, CBI, April 2006
18 Improving delivery: Realising best practice in procurement and contract management, CBI, November 2006
19 Competition: a catalyst for change in the prison service, CBI, July 2003
20 House of Commons, Research Paper 03/79, The Private Finance Initiative (PFI) October 2003
21 A fair field and no favours: competitive neutrality in UK public service markets, CBI, January 2006
22 ibid
23 Improving public services through better construction, National Audit Office, 2006
24 CBI/QinetiQ innovation survey 2005: Initial findings