27 To minimise the level of optimism bias in appraisal, best practice6 suggests that the following actions should be taken:
❑ Project managers, suitably competent and experienced for the role, should be identified;
❑ Project sponsor roles should be clearly defined;
❑ Recognised project management structures should be in place;
❑ Performance management systems should be set up; and
❑ For large or complex projects:
❑ Simpler alternatives should be developed wherever possible;
❑ Consideration should be given to breaking down large, ambitious projects into smaller ones with more easily defined and achievable goals; and,
❑ Knowledge transfer processes should be set up, so that changes in individual personnel do not disrupt the smooth implementation of a project.
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6 'Review of Large Public Procurement in the UK', Mott MacDonald (2002), available at www.hm-treasury.gov.uk/greenbook