OUTPUT SPECIFICATION EXAMPLE-HEALTH PROJECT

CAR PARKING SERVICES

Project Co shall provide Car Parking Services, include:

•  the provision of car parking;

•  the management of the Facility car parks;

•  traffic control within the Site; and

•  the management of administrative procedures associated with the provision of the Car Parking Services.

Project Co shall provide the Car Parking Services:

•  in accordance with this Service Specification and defined Service Standards;

•  in accordance with core service operator's reasonable requirements from time to time.

GENERAL

In providing the Car Parking Services, Project Co shall:

•  provide and maintain all facilities, equipment and signage necessary for the provision of Car Parking Services;

•  provide, maintain and replace as necessary access and egress equipment or facilities (mechanical or otherwise] required for the provision of the Car Parking Services, including barriers to the staff car parks;

•  ensure all equipment and barriers in the car park are fully operational at all times;

•  keep the entrances and exits and all internal roadways within the car parks clear at all times from vehicular or other obstructions;

•  ensure that all entrances and exits to the car parks are adequately controlled;

•  ensure that where a payment system is used for car parking, records are maintained

In providing Car Parking Services, Project Co shall:

•  Provide and be responsible for traffic control procedures within the car park and across the Site to ensure free traffic flow and access to the Hospital and the Facility at all times;

•  ensure that entry to any "permit holder only" areas of the Car Park is restricted to authorised persons or permit holders;

•  follow appropriate action and reporting procedures with regard to observed or reported instances of vehicle theft, theft of property from vehicles, damage or vandalism;

•  provide supervision and assistance to users of the car parks in relation to passenger set down, parking and traffic flow through the Site;

•  implement and carry out any car accordance with Southern Health policies; and

•  take reasonable steps to ensure that car drivers comply with traffic control measures on the Site.

STAFF CAR PARKING

Project Co shall ensure that appropriate provision is made for core services operator's employee car parking (300 spaces).

CLEANING SERVICES

Project Company shall:

•  provide a scheduled and reactive Cleaning Service on a day to day basis to meet the requirements of Government in all Areas of the Site in accordance with this paragraph of this Service Level Specification and the Service Standards;

•  ensure the routines and government processes in all Areas are not adversely affected by the Cleaning Service;

•  undertake Specialist Cleans at no less than the frequencies indicated below:

•  comply with the standards laid down in:

-  relevant Guidance Materials and any subsequent issues of this guidance in the cleaning of aseptic areas; and

-  safe working and the prevention of infection in clinical laboratories - model rules for staff and visitors;

•  ensure Domestic Staff working in Clinical Areas receive training for working in such Clinical Areas;

•  ensure safe working practices are followed in public areas, laboratories and corridors;

•  ensure that meeting rooms are cleared of all function hardware and crockery and waste promptly and efficiently, and in any event prior to the commencement of the next meeting;

•  liaise frequently with the relevant Government Employees to confirm Access Times to the meeting rooms and notice of meetings ending; and

•  provide the Cleaning Service to the Areas during the Access Times set out below provided that Government may require Project Co to provide, in writing, more precise Access Times:

AREAS ACCESS TIMES

Office Areas - Outside the hours of 9.00 a.m. and 5.00 p.m.

Outpatient Areas- Outside the hours of 8.00 a.m. and 5.00 p.m.

Theatres - Outside the hours of 8.00 a.m. and 5.00 p.m.

Ward Areas - Outside the hours of 7.00pm and 7.00am

Laboratories, Entrances and Toilets - Outside the hours of 9.00am and 5.00pm.

Public Areas -At any time, provided that Project Co has a due regard to the operation of the Hospital

WASTE COLLECTION

Project Company shall provide a planned and ad-hoc Waste collection service in accordance with the Service Standards to this Service Level Specification.

Collections shall be at a frequency such that refuse containers achieve no than more than [75]% capacity and, in any event, at least daily.

Project Company shall collect Waste in accordance with Policies, the Waste Management Service Level Specification and the requirements of the Waste Regulating Authority.

Project Company shall implement security procedures to ensure that Confidential Waste is collected and disposed of according to Policies.

Refuse storage areas, both internal and external shall be:

•  segregated in accordance with relevant procedures;

•  kept clean, free from loose litter, malodour, spillages and debris;

•  free from pests and vermin;

•  secure and with access restricted to authorised personnel only; and

•  stored to minimise the risk of fire.

MEDICAL GAS SERVICE

Project Company shall establish an effective and user-friendly system to provide Medical Gas Services. Project Co shall be responsible for the full provision of appropriate medical gases (both portable and piped) in all patient treatment areas throughout the facility. Duties shall include, but not be limited, to:

•  maintaining appropriate safe stock levels in liaison with wards and departments;

•  ordering, receipt and storage;

•  the loading/unloading and exchange of cylinders at service points;

•  maintaining gas pressure records; and

•  collection of empty cylinders from Site(s) and transportation to central collection point.

Project Company shall be responsible for ensuring that only staff trained in the Handling, storage and supply of medical gases will undertake duties associated with them. Appropriate training records shall be available for inspection by the Sponsor Representative.