Knowledge Management
To implement processes to properly manage and share knowledge.
In the next decade, knowledge from individual and collective experience will be compiled, validated, widely disseminated and accessible. Using case studies, lessons learned and new technologies, the infrastructure industry will manage and share, through the advanced use of information technologies, a wealth of knowledge for the beneft of Canada's infrastructure owners and users.
Knowledge Management | |
Major Challenges | Technology Needs |
• There is a lack of motivation for owners of knowledge to share it with non-associated peers. • There is a need for ways to share lessons learned from successes and failures, without liability concerns. • There is a lack of resources for the collection, screening, validation and sharing of information and knowledge. • Widespread access to and dissemination of information to all CIS practitioners is difficult, and there is a wide diversity in their capacity to utilize the information received. | • Mechanisms for validating knowledge obtained from case studies, lessons learned and new developments • Use of information technology to widely share validated knowledge • Application of information technology to manage widespread access to knowledge and information • Use and enhancement of existing knowledge-transfer mechanisms such as the National Guide to Sustainable Municipal Infrastructure • Models that allow feedback looping between practice and policy |
