P3 Project Overview & Communications Map

Although every Public-Private Partnership (P3) has unique stages and processes that vary from a common model, it is helpful to have a standing generic model of P3 projects to guide communications activities across the full project lifecycle. This promotes consistency in communications to Councillors, private-sector partners, government funding partners, media and the public. This P3 communications model provides a basis for planning and executing both current and upcoming projects.

Stage

Communications Activities/Products

Assess potential P3 capital projects

-v1 Briefing note with rationale

-Assess union impact and overall staffing strategy

-PROJECT PROFILE

Councillor and community pre-engagement

-Gather early input from affected councillors and community groups

-Review presentation and/or community communications materials

-Develop initial key messaging

P3 Projects Approved for Further Development

COMMITTEE: Potential P3s recommended to committees + posted on Web 5 days prior

-Meet to draft communications needs + EA process

-v2 Briefing note with rationale

-Updated project profile

-Report to committee and on web (posted 5 days before committee meeting)

-Spokesperson named

-Issue analysis with refined key messaging

-Spokesperson briefed

-v1 Spokesperson notes ready

-v1 Staff bulletin clip ready

-v1 News release ready (focus on need & P3 goals)

-v1 Backgrounder ready

-v1 FAQs and facts ready

-v1 Web info ready

Committee(s) approve(s)

-Meet to finalize communications needs + EA process

-v1 Staff bulletin clip released

-v1 News release released (focus on need & P3 goals)

-v1 Backgrounder released

-v1 FAQs and facts released

-v1 Web info posted

Issue-specific technical briefing to councillors (if needed)

-Note to councillors

-Presentation materials

-Prepared constituent article for councillors

-Media advisories if needed

EOI Stage

EOI (Expressions of Interest) solicited from potential partners

-EOI documents

-Selection process memo ready

-v2 Web info status updated

RFQ Stage

RFQ (Request for Qualifications)

-RFQ documents

-Selection process memo ready

-v3 Web info status updated

COMMITTEE: Short list to committee for approval + posted on Web 5 days prior

-Report to committee

-Selection process memo ready

-Spokesperson available to media

-v2 Spokesperson briefed

-v2 Spokesperson notes ready

-v2 Staff clip ready

-v2 News release ready (focus on P3 & selection criteria - name short list)

-v2 Backgrounder ready

-v2 FAQs and facts ready

-v3 Web info status updated

COUNCIL: 1 Week after committee - short list to Council for approval + on Web agenda: Council approves short list

-Report to Council

-Selection process memo ready

-Spokesperson available to media

-v2 Spokesperson briefed

-v2 Spokesperson notes ready

-v2 Staff clip released

-Council Update for councillors, media, executives and public

-v2 News release deployed (focus on P3 & selection criteria - name short list)

-v2 Backgrounder released

-v2 FAQs and facts released

-v4 Web info status updated

RFP (Request for Proposal)

- RFP documents

-Selection process memo ready

-v5 Web info status updated

RFP Stage

COMMITTEE: Preferred respondent selection to committee for approval + posted on Web 5 days prior

-Report to committee

-Selection process memo ready

-Partner spokespersons named and briefed

-Spokesperson available to media

-v3 Spokesperson briefed

-v3 Spokesperson notes ready

-v3 Staff clip ready

-v3 Joint news release ready (focus on need, winner capabilities and construction milestones)

-v3 Backgrounder ready

-Facility fact sheet ready

-v6 Web info status updated

COUNCIL: 1 Week later - preferred respondent selection to Council for approval + posted on Web 5 days prior: Council approves

-Report to Council

-Selection process memo ready

-Partner spokespersons named and briefed

-Spokesperson available to media

-v3 Spokesperson briefed

-v3 Spokesperson notes ready

-v3 Staff clip released

-Council Update for councillors, media, executives and public

-v3 Joint news release deployed (focus on need, winner capabilities and construction milestones)

-v3 Backgrounder released

-Facility fact sheet released

-v7 Web info status updated

Finalization of Project Scope

Negotiations with partner(s) - finalize framework for deal

n/a

Zoning changes (if needed)

-Signage at affected site

-Public Notices of Zoning Application

-Public Notice of Zoning Changes

Public consultations

-Event logistics

-Presentation materials

-Emails to lists of interested parties

-Signage

-Partner spokespersons named and briefed

-Spokesperson available to media

-v3 Backgrounder copies on hand

-Facility fact sheet copies on hand

-v3 Spokesperson briefed

-v3 Spokesperson notes ready

-PSAs

-Public notices

-Residence flyers (optional)

-v8 Web info status updated

COMMITTEE: Financial and risk distribution deal to committee for approval + posted on Web 5 days prior

-Report to committee

-Selection process memo ready

-Facility fact sheet ready

-v9 Web info status updated

COUNCIL: 1 Week later - financial and risk distribution deal to Council for approval + posted on Web 5 days prior: Council approves

-Report to Council

-Selection process memo ready

-Partner spokespersons named and briefed

-Spokespersons available to media

-v4 Spokesperson notes ready

-v4 Staff clip released

-Council Update for councillors, media, executives and public

-v4 Joint news release deployed (focus on need, winner capabilities, financial deal highlights, benefits for City and construction start/end dates)

-v4 Backgrounder released

-Facility fact sheet released

-v10 Web info status updated

2nd Round of public consultations (if needed to consult and answer concerns)

-Event logistics

-Presentation materials

-Emails to lists of interested parties

-Signage

-Partner spokespersons named and briefed

-Spokesperson available to media

-v4 Backgrounder copies on hand

-Facility fact sheet copies on hand

-v4 Spokesperson briefed

-v4 Spokesperson notes ready

-PSAs

-Public notices

-Residence flyers (optional)

-v11 Web info status updated

Develop and execute final agreement

n/a

Construction Start

MEDIA/STAKEHOLDER EVENT: Construction Starts

-Invitee list

-Invitations

-Event logistics

-Partner spokespersons named and briefed

-Spokespersons available to media

-v5 Spokesperson notes ready

-v5 Spokespersons briefed

-v5 Staff clip released

-v8 Media advisory/photo opp released (Mayor, Councillors, Community Groups)

-v5 Joint news release released (focus on construction milestones)

-v5 Backgrounder released

-Facility fact sheet released

-Event/ceremony agenda

-v12 Web info status updated

Construction: Milestone 1

Milestone 1:

-Partner spokespersons named and briefed

-Spokespersons available to media

-v6 Spokesperson notes ready

-v6 Spokespersons briefed

-v6 Staff clip released

-v6 Joint news release released (focus on community benefit)

-v6 Backgrounder released

-v13 Web info status updated

Construction: Milestone 2 (and any other announceable milestones until Grand Opening)

Milestone 2 and at any other announceable milestone:

-Partner spokespersons named and briefed

-Spokesperson available to media

-v7 Spokesperson notes ready

-v7 Spokespersons briefed

-v7 Staff clip released

-v7 Joint news release released (show community getting excited/involved)

-v7 Backgrounder released

-v14 Web info status updated

Construction: Grand Opening

MEDIA/STAKEHOLDER EVENT: Grand opening

-Event logistics

-Invitations

-Partner spokespersons named and briefed

-Spokesperson available to media

-v8 Spokesperson notes ready

-v8 Spokespersons briefed

-v8 Staff clip released

-v8 Media advisory/photo opp released (Mayor, Councillors, Community Groups)

-v8 Joint news release released (focus on community use, impact, benefit)

-v8 Backgrounder released

-Facility fact sheet released

-Event/ceremony agenda

-v15 Web info status updated

-Grand opening ads

Facility in use

-Communications managed by operator (whether it is the City or the private-sector partner)

-Monitor community impact: may deploy a news release from City if/when notable impacts are achieved o exceeded (restate benefits to community and City)

Ongoing contract management

n/a

Courtesy: City of Ottawa
Developed by Betty Moore, Corporate Communications Branch

613-580-2424 ext 20023

Created by City of Ottawa

Corporate Communications Branch

P3 Project Overview Communications Model