The audit of the Southern Cross Station redevelopment examined and assessed how well the Southern Cross Station Authority (SCSA) has managed the services and development agreement with Civic Nexus Pty Ltd (the private sector party) during the finalisation of the design and construct phase, as well as the ongoing operations phase of the project. This audit builds upon our previous reporting to Parliament on the planning, procurement and early construction phases of the redevelopment.
Overall the audit found that the allocation of risks during the construction phase, and resolution of a dispute, was reasonable, given the circumstances. The audit also found that ongoing contract management is being effectively performed, within a difficult to measure key performance indicator regime. We have recommended that the identified problems with the performance management regime need to be resolved, so that expected levels of contracted performance are able to be measured and enforced.