2.6.7  Project quality management

The State's quality criteria for the development are provided through high-level project objectives and key success factors. These have been elaborated in the functional brief. At this early construction phase of the project, it is difficult to assess whether these criteria are being satisfied.

The State's interests regarding the quality of the development are being assured by an independent reviewer. The independent reviewer assesses the detailed designs against the functional brief and also certifies the satisfaction of the functional brief at the completion of the design and construction works.

We consider, however, that the management of higher-level project documents could be improved by the implementation of more rigorous version control management processes.

The project company is actively demonstrating satisfaction of the project's objectives and key success factors through its construction work activities, as well as minimising the need for rework and addressing quality shortfalls.

The CAM for the operations phase of the project presents a number of processes for the management of the facility. Agreements for the supply of facilities management services have been established and contain a provision for abatement if those services are delivered below the required quality standard.