This phase of the contract management life cycle aims to ensure a smooth succession phase at the end of the contract period to ensure minimal impact on service provided. The nature and complexity of the service will dictate the effort required to manage the issues that will become apparent in this stage.
The contract succession phase, which may commence before the contract is completed, also involves a review of the successes and failures that occurred over time in the contract arrangements. It is particularly beneficial to establish whether the issues that arose resulted from difficulties with the initial tender specifications or the signed contract itself (including the form of relationship that resulted from the contract and the pricing regime put in place).
A post-implementation review should be conducted within 12 months of implementing the project to ensure outcomes identified in the business case have been delivered. The post-implementation review should highlight both the positive and negative aspects of the project to facilitate better planning, construction, implementation and management. The findings of the review should be reported to PIR, the appropriate line ministry and public-sector partner(s).