The DHS project team worked closely with consultants and relied on their expertise during development of the investment evaluation and business case including the PSC, as well as the project brief, bid evaluation and project agreement phases of the project.
Unlike the development of the preliminary PSC, the project team advised that there were quality reviews of paperwork and output produced by consultants that were completed as part of their internal monitoring process, however, no documented evidence of such reviews could be provided.
DHS should undertake and document sufficient quality review processes in relation to key information, analysis and advice relied on in planning and executing significant projects such as the new RCH.
A quality review would reduce risks of error or inaccuracy, and ensure that the state has sufficient understanding of highly complex and integrated financial models that underpin a PSC.