• better evaluation of PFI projects in progress is needed;
• post-implementation reviews are particularly important for projects where perceived value for money had declined since contract award;
• twenty-three per cent of authorities surveyed considered there had been a decline in value for money in PFI projects after contract letting; only half of these had benchmarking and open book accounting;
• a low proportion of contracts provided the authority with a share in refinancing gains;
• concerns had been raised about the high charges for additional services;
• fifty-eight per cent of authorities made performance deductions; the report concludes that many authorities are therefore not getting the services they require;
• staff continuity is desirable for continuity of knowledge;
• there are still gaps in the guidance and training about managing PFI projects as distinct from how to negotiate them at the outset; and
• there are significant shortcomings in authorities' training in contract management.