3.4  Consumer Rights

•  Does the project provide sufficient safeguards for service recipients, particularly those for whom Government has a high level of duty of care, and/or the most vulnerable including:

-  Does the project comply with relevant statutory requirements and Government policies relating to consumer rights?

-  Has the agency undertaken appropriate steps to identify:

  Individuals/groups to whom the Government has a high level of duty of care?

  The special needs and rights of those individuals/groups?

-  Has the agency assessed whether those special needs and rights are met by the project and if not what provisions and mechanisms can be introduced to address those deficiencies?