At a glance
We looked for adequate performance monitoring and incentives. We found that: ■ the incentives for performance are clearly designed to encourage good performance by the contractor, with appropriate benchmarks. Some of these incentives were strengthened in the second contract ■ the reporting and monitoring system has been thoroughly prescribed and seems appropriate for the task. However, as it is largely reliant on self-monitoring by the contractor, DET will need to carefully oversight and regularly audit the effectiveness of the system ■ there are adequate contract mechanisms that DET can use to make changes to school facilities, or to intervene as necessary - such as in the case of poor contractor performance ■ DET has not as yet completed work on a Contract Administration manual to identify what needs to be done by whom and when. |