Government's exposure to industrial relations risk in delivering core services from a privately provided facility can be ameliorated through a number of means. These include consultation when considering service delivery options, creating productivity incentives and adopting policies favouring early mediation rather than confrontation as a means of resolving industrial disputes.
In evaluating submissions from bidders, the government project team should ensure that it is comfortable with the bidders' industrial relations records and their industrial relations strategies in relation to the project.