Lesson

In the context of pre-project planning, the need to better appreciate the effort involved in being a customer of a first-of type program.

Underestimating the length of time required and effort involved in undertaking these phases when applied to a complex, highly developmental system.

Better appreciating the challenges involved in contractor management in a complex developmental project.

Recognising the need for pro-active risk management and the use of high-end risk management tools.

The need for industry to pay greater attention to adequately resourcing complex and highly developmental projects.

Early recognition of the need for proactive stakeholder engagement throughout the project.

The need to provide adequate resources with sufficient lead-time to develop and execute the evaluation and negotiating phases for the in-service support component of a first-of type capability.