CONTRACT MANAGEMENT SKILLS MATRIX

 

Level of Proficiency needed

Effort needed at required proficiency

Effort available in team at required proficiency

Gap

How to fill gap (for example training, recruitment, ad-hoc advisers etc)

Contract specific skills

 

 

 

 

 

Specific subject matter/industry knowledge

 

 

 

 

 

Involvement in similar contracts

 

 

 

 

 

Knowledge of specific client groups

 

 

 

 

 

 

 

 

 

 

 

General contract management skills

 

 

 

 

 

Project management

 

 

 

 

 

Interpersonal and liaison

 

 

 

 

 

Negotiation

 

 

 

 

 

Performance Analysis

 

 

 

 

 

Problem resolution/problem solving

 

 

 

 

 

Team management/team motivation

 

 

 

 

 

Secretariat support

 

 

 

 

 

Visual presentation - graphs and diagrams

 

 

 

 

 

Budgeting, financial management

 

 

 

 

 

Legal aspects of contracting and procurement

 

 

 

 

 

Document management

 

 

 

 

 

Suggested process: 1. Tailor the list of skills relevant to managing the specific entity contract. 2. In the context of the particular contract, assess the level of proficiency and effort needed for each skill. For example, a nationwide contract for a new style of service delivery will need a higher level of proficiency in problem solving than a straightforward office cleaning contract. The effort needed can be shown, for example, as days/year. 3. Assess both the effort available of current team members with the required proficiency. 4. Assess the gap between need and availability, and identify how to fill the gap.