Contract Management Checklist

This checklist could be used by the contract manager or a senior manager with management responsibility for oversighting a contract or contracts to gain assurance that the necessary governance arrangements are in place at the commencement of the contract. The ongoing management section of the checklist could be used periodically, say every three or six months, to check that the necessary actions are being taken to manage the contract.

Contract commencement

Does the contract manager have the required level of skills and experience?

Does the contract manager have a satisfactory level of understanding of the contract and of the relevant subject matter? A detailed checklist on understanding the contract is on page 112.

Have risks to the management of the contract been identified and risk treatments identified?

Is it clear who is responsible for implementing/actioning any necessary risk treatments?

Has responsibility for all aspects of managing the contract been clearly assigned?

Do delegations exist for the approval of contracts, contract variations and the approval of expenditure?

Have all stakeholders been identified and arrangements agreed to obtain feedback/input throughout the life of the contract?

Have the benefits of flow charting internal processes e.g. dispute escalation arrangements been considered?

Ongoing management

Are contract payments linked to satisfactory contract performance?

Have all invoices, and any supporting documents, been checked to ensure they are in accordance with contract requirements and are in order to pay?

Is timely action taken when contract performance is unsatisfactory?

Have all variations to the contract been agreed on value for money grounds?

Have all amendments to the contracts been subject to formal contract variations? Is a record maintained of all contract variations?

Where the contract has not meet agreed levels of performance, has any actions taken been adequately documented? Where it is decided not to take action, has this decision been properly approved and documented?

For longer term contracts, has the contract been subject to periodic review?

Have any disputes been addressed in a timely manner and satisfactory efforts made to resolve them?

Is the contract being actively managed so that there is reasonable assurance that contract outcomes are being achieved?

Contract extension/renewal

Do systems/procedures enable the timely consideration of the need for contracts to be extended or renewed?

Are all contract extensions justified on value for money grounds?

Are there arrangements in place designed to ensure that probity issues are identified and addressed during contract extension and re-tender processes?

Ending the contract

Has the contractor delivered all required contract outcomes?

Has the contractor met all their contractual obligations?

Has the contractor returned all Commonwealth material, equipment or other resources used or generated during the life of the contract?

Have all access arrangements been terminated?

Has an evaluation of the contract been undertaken and, where appropriate, lessons learned been built into future contracting activities?

Has the contractor's performance been evaluated, properly documented, and feedback provided to the contractor?