LUL is spending some £1 billion per year on the Tube's infrastructure. This has raised passenger expectations about service quality, yet most significant capability enhancements are not expected to happen until between 2007 and 2013.
| Public bodies entering into PPPs should make clear to stakeholders - as best they can - the constraints on delivering service improvements, which in this case include previous underinvestment, affordability considerations, and alignment with other investments. (Report reference: Summary, (A1 and C1-C3) |