In most instances of infrastructure problems, the parties work together quickly, and without rancour to reach operational and financial solutions. This is especially important when partners are faced with unforeseen events, such as the "extraordinary storm" of snow - an exceptional bad weather event - in January 2003.
The parties must ensure that early co-operative working becomes embedded as the way of doing things throughout the life of the contracts through various actions, such as working together to rapidly determine the root cause of problems and to determine joint solutions. (Report reference: B2) |