7 The Central line was closed for around 2½ hours while the glue was removed. The service closure led to 71,300 Lost Customer Hours. Infraco BCV assumed 40 per cent of these hours, but there was no direct financial penalty because shadow running was still in operation on the BCV lines and Infraco BCV was therefore still under public ownership. The Viacom contract with LUL does not provide for compensation for consequential damage of this nature, arising from the work that Viacom undertakes. Infraco inspection procedures are expected to provide adequate safeguards.