There were operational and financial impacts

13  The Piccadilly and District Lines were suspended for the remainder of the evening (around 2 hours) and the faulty track was removed and replaced before services resumed by 6.30am on Saturday 18th October. Due to the incident, there were 45,904 Lost Customer Hours and therefore Infraco SSL faced a payment abatement of £137,712 (calculated at £3 per Lost Customer Hour because the Infraco was performing in the above benchmark band of performance at the time). Infraco SSL's costs in respect of the repairs must also be borne by the Infraco.