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Goymen, K (2001) Metropolitan Project Management: Selective Observations Related to Ankara research paper, Middle East Technical University, Ankara

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MWSS Privatization IFC, Cape Town 26

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Jackson, B (2000) Privatisation of Water Services: Do Consumers Benefit? presentation at Consumers International Congress, Durban, 13-17 November

Jackson, B and Hlahla, M (1999) 'South Africa's Infrastructure Service Delivery Needs: The Role and Challenge for Public-private Partnerships' Development South Africa vol 16, no 4, pp607-622

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Komives, K (1999) Designing Pro-Poor Water and Sewer Concessions: Early Lessons from Bolivia Private Sector Department, World Bank, Washington, DC

Komives, K and Mas, J-P (1999) South Africa's BoTT Program: An Integrated 'One-stop Shop' Approach to Developing Sustainable Water and Sanitation Services in Rural and Peri-urban Communities Water and Sanitation Services South Africa (WSSA), Johannesburg

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Menard, C and Clarke, G (1999) A Transitory Regime: Water Supply in Conakry, Guinea, World Bank, Washington, DC

Menard, C, Clarke, G and Zuluaga, A M (2000) The Welfare Effects of Private Sector Participation in Urban Water Supply in Guinea World Bank, Washington, DC

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Nankani, H (1997) Testing the Waters: A Phased Approach to a Water Concession in Trinidad and Tobago Note No 103, Private Sector Development Department, World Bank, Washington, DC

National Business Initiative (NBI) (2000a) Democratic Local Government 2000-2001: A Guide for Local Councillors NBI PPP Resource Centre, Johannesburg

NBI (2000b) The Nelspruit Water Concession: A Public-Private Partnership Case Study NBI PPP Resource Centre, Johannesburg

NBI and Municipal Infrastructure Investment Unit (MIIU) (1999) Partnerships 1st quarter, NBI and MIIU, South Africa

Neilson, L (2000) Urban Governance and Management: Impacts on the Poor World Bank Urban Forum: Urban Poverty Reduction in the 21st Century, Washington, DC

Nickson, A (1996) The Role of Government in Adjusting Economies: Urban Water Supply Sector Review DAG Working Paper 7, University of Birmingham, Birmingham

Nickson, A (1997) 'The Public-private Mix in Urban Water Supply' International Review of Administrative Sciences vol 63, p165-186

Nickson, A (1998) Organizational Structure and Performance in Urban Water Supply: The Case of the Saguapac Co-operative in Santa Cruz, Bolivia International Development Department Working Paper, University of Birmingham, Birmingham

Nickson, A (1999) 'Policy Arena: Does the NPM Work in Less Developed Countries? The Case of the Urban Water Supply Sector' Journal of International Development vol 11, pp777-783

Nickson, A (2000) The Role of Government in Adjusting Economies, Paper 38: Organisational Structure and Performance in Urban Water Supply: The Case of the Saguapac Co-operative in Santa Cruz, Bolivia The University of Birmingham and DFID, Loughborough, UK

Nickson, A (2001a) Establishing and Implementing a Joint Venture: Water and Sanitation Services in Cartagena, Colombia GHK Working Paper 442 03, GHK International, London

Nickson, A (2001b) The Cordoba Water Concession in Argentina GHK Working Paper 442 05, GHK International, London

ODA (1995) Guidance Note on Indicators for Measuring and Assessing Primary Stakeholder Participation Social Development Department, ODA, London

Ogus, A (1994) Regulation: Legal Form and Economic Theory, Clarendon Press, Oxford, pp38-41, 55-58

Ozkaya, M and Askari, H (1999) 'Management of Newly Privatized Companies: Its Importance and How Little We Know' World Development vol 27, no 6, pp1097-1114

Palmer Development Group (PDG) (2000a) PPP and the Poor in Water and Sanitation, Case Study: Queenstown, South Africa WEDC, Loughborough, UK

PDG (2000b) PPP and the Poor in Water and Sanitation, Case Study: Durban, South Africa WEDC, Loughborough, UK

Panos (1998) Liquid Assets: Is Water Privatization the Answer to Access? PANOS media briefing, London

Parnell, S (1998) Social Reflections on the Implementation of Developmental Local Governance in DBSAInfrastructure: A Foundation for Development Development Report, DBSA, Midrand, South Africa

Petersen, J (2000) Linkages Between Local Governments and Financial Markets Municipal Finance Working Series, World Bank, Washington, DC

Petersen, J with Crihfield, J B (2000) Linkages Between Local Governments and Financial Markets: A Tool Kit to Developing Sub- Sovereign Credit Markets in Emerging Economies World Bank, Washington, DC

Pfammatter, R and Schertenleib, R (1996) Non-governmental Refuse Collection in Low-income Urban Areas: Lessons Learned from Selected Schemes in Asia and Latin America SANDEC Report No 1/96, Swiss Federal Institute for Environmental Science and Technology (EAWAG), Switzerland

Planact (1997) Integrated Development Planning: A Handbook for Community Leaders Planact, Johannesburg

Plummer, J (2000) Municipalities and Community Participation: A Sourcebook for Capacity Building Earthscan, London

Plummer, J (2000a) Favourable Policy and Forgotten Contracts: Private Sector Participation in Water and Sanitation Services in Stutterheim, South Africa GHK Working Paper 442 01, GHK, London

Plummer, J (2000b) A Participatory Poverty Assessment of Urban Vientiane, Lao PDR, unpublished report for Asian Development Bank, GHK, London

Plummer, J (2000c) personal notes from an interview with the Queenstown Town Clerk, March, South Africa

Plummer, J and Jones, S (1999) Poverty in Gaborone: The Perceptions of the Poor GHK, London

Plummer, J and Nhemachena, G (2001) Preparing a Concession: Working Towards Private Sector Participation in Water and Sanitation Services in Zimbabwe GHK Working Paper 442 04, GHK, London

Plummer, J and Slater, R (2001) Just Managing: The Solid Waste Management Partnership in Biratnagar, Nepal GHK Working Paper 442 02, GHK, London

PPIAF (2000) Infrastructure for Development: Private Solutions and the Poor papers for conference, PPIAF/DFID/World Bank, Washington, DC, 31 May-2 June

PPIAF/WSP (2000) The Private Sector Serving the Poor: New Designs for Water and Sanitation Transactions International Capacity Building Seminar, Paris, December

Racelis, M (1999) 'Anthropology With People: Development Anthropology as People-generated Theory and Practice' Development Anthropologist vol 17, no 1-2, pp72-78

Richardson, H (no date) Efficiency and Equity Implications of Argentina's Privatization of Infrastructure Services World Bank, Washington, DC

Rivera, D (1996) Private Sector Participation in the Water Supply and Wastewater Sector: Lessons from Six Developing Countries World Bank, Washington, DC

Rivera, D (no date) Management Models for Small Towns Management Contract in Marinilla, Colombia

Roger, N (1999) Recent Trends in Private Participation in Infrastructure Private Sector Viewpoint Paper Note No 196, World Bank, Washington, DC

Rondinelli, D and Vastag, G (1998) 'Private Investment and Environmental Protection: Alcoa-Kofem's Strategy in Hungary' European Management Journal vol 16, no 4, pp422-430

Republic of South Africa (RoSA) (1996) National Training and Capacity Building Audit Project concept paper, DWAF, Pretoria

RoSA (1997) Contract Document Volume 2: Organisational Development - Programme Implementation Agent for Eastern Cape Water Supply and Sanitation Programmes DWAF, Pretoria

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RoSA (1999a) Training Needs Analysis, National Public Private Partnerships Task Team: Guidelines and Regulatory Framework for Public Private PartnershipsUnpublished document South African National Treasury

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RoSA (1999c) Training policy and strategy, National Public Private Partnerships Task Team: Guidelines and Regulatory Framework for Public Private Partnerships, unpublished document, South African National Treasury

RoSA (2000) Guidelines for Public-Private Partnerships Department of Finance, Pretoria, www.finance.gov.za

RoSA (2000a) Municipal Services Partnerships White Paper DPLG Pretoria, www.dplg.gov.za

RoSA (2000b) Terms of Reference for ISD Consultants BoTT DWAF, Pretoria

 RoSA (2001) Public-Private Partnerships: A Manual for South Africa's National and Provincial Government Departments National Treasury, Pretoria

RoSA (no date) Guidelines for Municipal Service Delivery Department for Constitutional Development, Pretoria

Roth, G (no date) The Private Provision of Public Services in Developing Countries World Bank, Washington, DC

Ruel, M T, Haddad, L and Garrett, J L (1999) 'Some Urban Facts of Life: Implications for Research and Policy' World Development vol 27, no 11, pp1917-1938

Saghir, J, Sherwood, E and Macoun, A (1998) Management Contracts in Water and Sanitation: Gaza's Experience Note No 177, World Bank, Washington, DC

South African Local Government Association (SALGA) (1997/1998) Annual Report 1997/1998: Towards a Viable and Sustainable Local Government SALGA, Pretoria

SALGA (no date) Strategic Business Plan: Transforming Local Government For A Better Life For All SALGA, Pretoria

Schaeffer, M (2000) Municipal Budgeting World Bank, Washington, DC

Schneider, H (1999) 'Participatory Governance for Poverty Reduction' Journal of International Development vol 11, pp521-534

Schuebeler, P (1996) Conceptual Framework for Municipal Solid Waste Management in Low Income Countries UMP Working Paper No 9, SKAT, Geneva

Schusterman, R and Hardoy, A (1997) 'Reconstructing Social Capital in a Poor Urban Settlement: The Integral Improvement Programme, Barrio San Jorge' Environment and Urbanization vol 9, no 1

Schusterman, R, Hardoy, A and Hardoy, J E (1991) 'The History of a Squatter Settlement and Its People: How To Overcome the Mistrust and Apathy of Its Neighbours' Environment and Urbanization vol 3, no 2

Shafik, N (2001) Issue Paper prepared for the Third United Nations Conference on the Least Developed Countries LDCIII, Infrastructure Development Session, Brussels, 19 May

Silva, G, Tynan, N and Yilmaz, Y (1998) Private Participation in the Water and Sewerage Sector: Recent Trends World Bank Viewpoint Paper Note No 196, World Bank, Washington, DC

Sinclair, M D (1999) 'Regulation and Facilitation of Public-private Partnerships: The MSP Policy Framework' Development Southern Africa vol 16, no 4, pp585-606

Sindane, J (2000) Public-private Partnerships: Case Study of Solid Waste Management in Khayelitsha, Cape Town in South Africa National Business Initiative, Cape Town

Singha, D (1996) 'Can Pay, Will Pay - Securing A Slum Water Supply For Squatters' Waterlines vol 15, no 2

Slater, R (1997) 'Lessons From Sri Lanka: New Ways To Improve Local Government Performance' Public Administration and Development vol 17, pp251-265

Slater, R P and Phillips, S (1997) Institutional Study: Visakhapatnam Slum Improvement Project report to DFID, London

Smith, W (2000) Regulating Infrastructure for the Poor: Perspectives on Regulatory System Design paper delivered to conference on Infrastructure for Development: Private Solutions and the Poor, London, 31 May-2 June

Snell, S (1998) Water and Sanitation Services for the Urban Poor: Small-Scale Providers' Typologies and Profiles WSP, December, www.wsp.org

Solo, T M (1998) Competition in Water and Sanitation: The Role of Small-scale Entrepreneurs Private Sector Note No 165, World Bank, Washington, DC

Stoker G (1996) 'Governance as Theory: Five Propositions' Enjeux des Debates sur la Gouvernance Université de Lausanne, 29-30 November

Suez Lyonnaise des Eaux (1998) Alternative Solutions for Supply of Water and Sanitation in Sectors with Low Financial Resources LDE, Paris

Suez Lyonnaise des Eaux (no date) Working Together for a Sustainable Future LDE, Paris

Sweetsur, G (2000) BOOT Waste Water Treatment Plant, Puerto Vallarta, Mexico unpublished paper presented at World Bank Water and Sanitation Forum 2000: Investing in Sanitation, Washington, DC, Biwater Plc, Dorking, UK, April

Talen, E (1999) 'Sense of Community and Neighbourhood Form: An Assessment of the Social Doctrine of New Urbanism' Urban Studies vol 36, no 8, pp1361-1379

Tandy, P (1997) The Role of Government in Adjusting Economies: Private Sector Participation in Urban Water Supply in South Africa Working Paper 11 DAG, University of Birmingham, Birmingham

Tayler, K (2000) Strategic Planning for Municipal Sanitation, Section 4: Guide to Sanitation Planning at the Municipal Level GHK International, London

TEDCOR (2000) personal communications with marketing manager, TEDCOR, Johannesburg

Troyano, F (1999) Small-scale Water Providers in Paraguay Water and Sanitation Program Working Paper, January, available at www.wsp.org

UNCHS (1996) Managing Water Resources For Large Cities and Towns UNCHS, Nairobi

UNCHS (no date) Privatization of Municipal Services in East Africa UNCHS, Nairobi

United Nations Development Programme (UNDP) (1999) Sustainable Livelihoods: Sustainable Livelihoods Documents www.undp.org/sl/documents

Urban Sector Network (USN) (1998) Developmental Local Government in South Africa: A Handbook for Urban Councillors and Community Members USN, Braamfontein

Vaillancourt Rosenau, P (ed) (2000) Public-private Policy Partnerships MIT Press, Cambridge and London

Vanderschueren, F, Wegelin, E and Wekwete, K (1996) Policy Programme Options for Urban Poverty Reduction UMP Policy Paper 20, World Bank, Washington, DC

Villasenor, G B (2000) 'Understanding and Preventing Regulatory Capture' CPBO Discussion Notes No 02-2000, July, www.geocities.com/cbpo_hor/discussion/capture.html

Vivendi Water (2000) Business Partners in Development KwaZulu Natal Pilot Project Document, Vivendi Water, Durban, South Africa

Waddams Price, C (2000) Subsidies and the Reform of Infrastructure Services paper delivered to conference 'Infrastructure for Development: Private Solutions and the Poor', London, 31 May-2 June

Waddell, S (2000a) Generating New Core Competencies For Systems Change Through Business: Civil Society Collaboration: The Emerging Mutual Gain Perspective paper presented at 'Discovering Connections Conference', University of Michigan-Dearborn and Visteon, 24-27 September

Waddell, S (2000b) Emerging Models for Developing Water Systems for the Rural Poor: From Contracts to Co-production Research and Surveys Series, Business Partners for Development, London

Walker, J (1993) Preparing for Private Sector Participation in the Provision of Water Supply and Sanitation Services WASH Technical Report No 84, Water and Sanitation for Health Program, Washington, DC

Water and Sanitation Program (WSP) (East and Southern Africa Region) (1997) The Water Kiosks of Kibera Field Note, WSP-ESA, Nairobi

WSP (East and Southern Africa Region) (undated) Small Service Providers Make a Big Difference Field Note No 5, WSP-ESA, Nairobi

WSP (South Asia) (1999a) Financing Community Investments Field Note, WSP, Delhi

WSP (South Asia) (1999b) Privatizing the Operation and Maintenance of Urban Water Supply: The Experience of Ajmer, Rajasthan, India Field Note, WSP-SA, Delhi

WSP (South Asia) (1999c) Villagers Treat Water as an Economic Good, Olavanna, Kerala, India Field Note, WSP-SA, New Delhi

WSP (South Asia) (1999d) Willing To Pay But Unwilling To Charge Field Note, WSP-SA, Delhi

WSP (South Asia) (1999e) Private Sector Participation in Provision of Water and Sanitation Services to the Urban Poor WSP and DFID, Chennai, India

WSP (South Asia) (1999f) Water Vending: Improving Water Services through Small Scale Private Providers in Chennai (Madras) Field Note, WSP-SA, Delhi

WSP (South Asia) (2001a) The Buenos Aires Concession: The Private Sector Serving the Poor WSP-SA, Delhi, available at www.wsp.org

WSP (Andean Region) (2001b) El Alto Condominal Pilot Project Impact Assessment available at www.wsp.org

WSP (Andean Region) (2001c) Lower Costs with Higher Benefits Water and Sewerage Services for Low Income Households: Lessons from EAPP available at www.wsp.org

Water Research Commission (1995) Private Sector Participation in Water Supply and Sanitation Services Water Research Commission, South Africa

Webster, M and Sansom, K (1999) Public-private Partnership and the Poor: An Initial Review Task No 164, WELL Study, London

World Bank (1997) Toolkits for Private Sector Participation in Water and Sanitation World Bank, Washington, DC

World Bank (1997a) The Private Sector in Infrastructure Strategy Regulation and Use World Bank, Washington, DC

World Bank (1998) Preparation of a Management Contract for the Urban Water Supply and Sanitation Services in the Kathmandu Valley: Legislative Review Binnie Thames Water/World Bank, Washington, DC

World Bank (1999) 'What a Waste: Solid Waste Management in Asia' Urban Working Paper Series no 1, World Bank, Washington, DC

World Bank (2000) Energy Services for the Poor World Bank, Washington, DC

Worley International (2000) Strategic Municipal Asset Management World Bank, Washington, DC

Yepes, G (1999) Do Cross-subsidies Help the Poor to Benefit from Water and Wastewater Services? Lessons from Guayaquil WSP/UNDP/World Bank, Washington, DC

Zerah, M H (1999) Private Sector Participation and the Poor Research Project unpublished draft, WSP-SA and Lyonnaise des Eaux (LDE), Delhi

Zerah, M H (1999) Report on the Documentation of Innovative Contracting Procedures in Hyderabad unpublished report, WSP-SA, Delhi