3.29 Experience to date indicates that there needs to be complete clarity between both parties regarding:
• What is being benchmarked or market tested; and
• How additional issues will be dealt with (for example contractual changes unrelated to benchmarking/market testing.) These should be treated separately to the benchmarking/market testing process.
3.30 The points noted above will be key in ensuring a well resourced, efficient and effective process is conducted.