154 The Local Government Ombudsman and the Parliamentary and Health Ombudsman are working with the Cabinet Office and the ODPM to improve arrangements for joint working. They seek to improve the exchange of information on complaints that affect more than one jurisdiction. The Audit Commission welcomes this initiative, which should permit a single point of reference for the complainant where the issue affects more than one Ombudsman's jurisdiction.
155 We also welcome the new protocols for joint investigation of complaints which the Local Government Ombudsman has agreed with the Commission for Social Care Inspection. Discussions are taking place with the Police Complaints Commission to establish similar protocols.