5.17 Evaluation criteria used to select advisers should follow naturally from the definition of objectives and deliverables and should be established before advertising the contract. Cost of advice is a key criterion, but should not be the sole determinant. The lowest bid may not mean best value for money. It may be an indication of an adviser who is seeking the instruction as a means of buying experience. It is unacceptable for NHS bodies to have to pay advisers for "learning on the job". This may ultimately increase costs and will result in the NHSScotland body receiving sub optimal advice. The most experienced advisers may be more expensive, but may be able to apply their skills more efficiently than apparently cheaper alternatives. In making their choice, NHS bodies should obtain commitments from participants that the same people who make the bid presentation will also continue to be personally involved throughout the project and not replaced by other individuals without good cause.
5.18 The evaluation criteria should also allow for consideration of potential advisers':
• demonstrate ability to contribute to the delivery of the project and provide value for money;
• experience and expertise in relevant areas - not only corporately, but more importantly the individuals who are to work on the project;
• ability to supply the full resources necessary at peak periods of work during the procurement.
5.19 Responses to this Invitation to Tender in the form of priced bids, and presentations if required, should be evaluated against the criteria already established to select the best value for money and most skilled team. In particular, NHS bodies should ensure that the selected advisers demonstrate a clear understanding of what is expected of them and the wider requirements of the NHSScotland body in undertaking the project.
5.20 NHS bodies should not confine their decision regarding appointment on the basis only of information provided to them by potential advisers. References given by bidding advisers should be taken up from NHS bodies who have had experience of the firms they are considering and they should be asked for their views on the quality of service received and, more importantly, the individuals who will be appointed to the project.
5.21 It is good practice to offer a de-briefing to unsuccessful participants at the Invitation to Tender stage.