Defining the NHSScotland body's requirements

6.12  The facilities and services to be provided under the project will need output specifications that outline the NHSScotland body's requirements. Those requirements will include:

•  facilities that both support the clinical and other services that will be offered there and meet the NHSScotland body's investment objectives;

•  support services (hard and soft FM);

•  other services (both clinical and non-clinical) that will continue to be provided by the NHSScotland body.

6.13  The specification of the NHSScotland body's requirements should not be too prescriptive. They should be outlined in terms of the performance standards which the NHSScotland body will require. The output specifications should be based on the NHSScotland body's needs not wants and the NHSScotland body should ensure that services are quantifiable and measurable. The private sector will then be given scope to decide how the services should be provided.

6.14  The steps involved in preparing output specifications are the same regardless of the size and nature of the project:

•  stage 1 - define the scope;

•  stage 2 - set objectives;

•  stage 3 - define requirements and performance standards;

•  stage 4 - identify the constraints;

•  stage 5 - set out estimated activity levels and flows;

•  stage 6 - develop a system for performance measurement.

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