18  Users rated size and storage space among the most important factors. In some schools, users agreed that their school was the right size for its functions, but in others small classrooms and limited storage space were the second and third most commonly cited causes of dissatisfaction. There was no statistically significant difference between procurement routes in satisfaction with aspects of size [Box D and Exhibit 4, overleaf].

Box D
Example of storage problems in a school

Pupils' belongings spilled onto the floor because of inadequate storage facilities. A solution would be to have more pegs, ensure the pegs are big enough, and provide more shelving for bags and shoes.

Source: BRE

Exhibit 4
Whether users agreed that their school was the right size for its functions

Small classrooms and limited storage space were the second and third most commonly cited causes of dissatisfaction by users.

Building is the right size for its functions (net agreement)

Despite the apparent pattern, there was no statistically significant difference between the two procurement routes (nor between primary and secondary schools; two-sample t-tests).

Source: MORI survey of 94 users of eight PFI and ten traditionally funded schools, using an interview questionnaire based on a design evaluation tool developed by CIC