9.1  INTRODUCTION

9.1.1  The level of Unitary Charge paid can be conditional upon the quality of the performance of the Services (see Section 7 (Price and Payment Mechanism)). Performance regimes normally work in conjunction with availability regimes (see Section 8 (Availability Requirements)).

9.1.2  Where this approach is used within the payment mechanism the Contract should set out:

•  the level of performance required;

•  the means by which the Authority is able to monitor the Contractor's performance against such required level; and

•  the consequences for the Contractor of a failure to meet the required level.