10.6  REPORTING THE RESULTS OF MONITORING

10.6.1  The Contract will need to specify the way in which information regarding shortfalls in availability or performance are reported. Wherever possible, monitoring should allow co-ordination of report production in a way that avoids duplication of effort and all parties (including the Senior Lenders) should consider carefully what is needed. The key issues which have to be considered are:

•  what reports are required by whom? How frequently? Are different reports required by different people in the organisation, e.g. contract manager, chief executive?

•  what is the content of the various reports (it is not enough for the Contract simply to state that a "report" be produced)?

•  is there to be a standard monitoring form or an electronic format to present results?

•  how soon after a monitoring period is the report to be received?

•  how often are meetings required between the Authority and the Contractor?

•  who is required to attend from the Contractor?