Referral of a dispute to a mediator or to CEDR Solve for mediation may be as a result of:
• voluntary referral by all parties;
• referral by one party who asks CEDR Solve to secure the involvement of other parties into a mediation;
• responding to a Pre-action Protocol, the Civil Procedure Rules 1998, a Court Order or a recommendation by a judge before trial or appeal;
• the provisions of a clause in a commercial or government contract requiring the use of mediation as a step in the parties' agreed dispute resolution process.