32.  Quality assurance (Clause 25)

In addition to the services and construction requirements set out under the Contract, the Contractor must put into place a quality management system to give greater comfort to the Board that the project is being performed to an appropriate standard. These quality management systems must comply with the recognised quality standard and take the form of plans which relate to design, construction and service provision.

The quality management system proposed by the Contractor is subject to review by the Board, which must also approve the identity of the Contractor's quality manager. The quality manager, who shall not have daily involvement in the project, must ensure the effectiveness of the Contractor's quality system, audit and review it and report his findings to the Board's representative.