PS Ref

Performance Standard

Performance Monitoring

Category

Response Period

Rectification Period

Monitoring Method

Performance Monitoring Period

Remedial Period / Remedy

Supply Chain Management

FM27

Sub-hubco shall provide, monitor and update a list of service providers, which have proven relevant skills, qualifications, financial, management and operational experience for performing in accordance with this Service Level Specification.5

[Medium]

N/A

N/A

Bi-annual review of supplier / contractors.

Bi-annually

3 Business Days.
To commence at the start of 2nd Business Day following the end of the contract 6 months.
Remedy: Review and update Approved List of Service Providers and implement vetting. procedures.