PS Ref

Performance Standard

Performance Monitoring

Category

Response Period

Rectification Period

Monitoring Method

Performance Monitoring Period

Remedial Period / Remedy

Contingency Planning

FM28

Sub-hubco shall develop maintain and update each year, or more frequently as may be required by Law [and/or Guidance], the contingency plans for all Services to ensure compliance with the Authority assurance procedures including but not limited to:

• fire and evacuation action plan that shall include the fire precaution procedures Sub-hubco shall operate;

• disaster action plan defining how Sub-hubco will manage each risk and identifying remedial action to be taken and liaison with the local emergency;

• loss of Utility supply;

• service specific risk assessments; water emergency plan;

Plans shall include details of all necessary staff training and awareness, and drills/evacuations and shall be developed in co-operation with the local authority fire prevention office, the Authority's Fire Officer, emergency services; Utilities Providers and the Authority's Representative.

[Medium]

N/A

N/A

Annual review undertaken.
Updated information communicated.

Annually

3 Business Days.
To commence at the start of 2nd Business Day following the end of the Contract Year.
Remedy: Contingency plans are reviewed, updated to all stakeholders and staff and evidence provided to the Authority.

FM29

Sub-hubco shall ensure that contingency plans are executed as planned with due expediency.

[Major]

Immediate

As set out in the relevant Contingency Plan

Review of Contingency Plan implementation.

Per request

N/A