PS Ref

Performance Standard

Performance Monitoring

Category

Response Period

Rectification Period

Monitoring Method

Performance Monitoring Period

Remedial Period / Remedy

Fire Safety and Security Systems and Procedures

FM30

Sub-hubco shall ensure that fire safety systems are compliant with Law, Good Industry Practice, the Service Quality Standards and the Fire Safety Policy at all times

[Major]

N/A

N/A

All fire safety system PPM meet the required standards.

Monthly

5 Business Days.
To commence at the start of 2nd Business Day following the end of the Contract Month.
Remedy: Carry out all required works to ensure fire safety systems meet the required standards.

FM31

Sub-hubco shall assist the Authority in carrying out fire drills in accordance with the requirements of the Fire Safety Policy and agreed with the fire authority or as may be directed by the Authority nominated officer (fire) or other Authorised Person, in relation to the Facilities.

[Medium]

N/A

N/A

No failure to provide assistance.

Bi-annually

3 Business Days.
To commence from the expiry of the due date.
Remedy: Complete outstanding fire drills and amend QA processes.